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How to Choose a Payroll Provider: 6 Things to Ask

Written by EBC Contributor | Nov 10, 2021 7:48:15 PM

Whether the search for a new provider is just beginning, or you are looking switch payroll providers, it can seem like a daunting task. Yet, with the right knowledge and help the transition can be a smooth one.

It's important to ask the right questions before you make the switch to a Payroll Solution. We've compiled the top questions (along with the answers) to ask a potential provider to get you started and ensure your transition to a payroll solution is a smooth one.  

How to Select the Right Payroll Provider

When searching for a new payroll provider, businesses and managers need to ensure they know the answers, or rather they get the answers, to the following six questions.

How long should we expect a payroll solution transition to take?

The length it takes to transition to a new payroll solution and provider depends on:

  • Your company
  • The services you are enlisting in
  • How quickly you can access the required data needed to make that change

At EBC Payroll we find we can get most clients set up and running in a matter of a few days if needed. Many of our clients choose to transition over the course of a few weeks.

In either case, you should expect your new solution provider to ensure that payroll should run unaffected during the transition

What time of the year should I start my payroll solution transition?

Some people choose to wait for the start of a new quarter or new year before switching payroll providers and payroll solutions.

The payroll solution experts at EBC payroll and HR services can support your company's transition at any time of the year.

How much time will I spend on payroll with a new payroll solution provider?

If you're transitioning from manually entering payroll to a payroll service provider, you can expect a significant reduction in time spent on managing your company’s payroll.

EBC Payroll and HR Services offer payroll, time & attendance, and tax solutions all to help you save more time and money, and improve your team’s efficiency.

How much does changing payroll providers cost?

Different payroll solution providers offer different pricing but there are specific factors that will influence the final price of the payroll solution. These include:

  • How often you run payroll
  • How many employees are on your payroll
  • What services you need your payroll solution to provide

EBC Payroll and HR Services team prides themselves on understanding the needs of our clients and fitting those needs with the right payroll solution and accompanying payroll services and support for your business.  

The team at EBC Payroll and HR Services is available to provide you with a no obligations evaluation. On average we save our clients anywhere from 10% - 20% in annualized payroll costs. Please contact us for your customized proposal

What if I need help with my company’s payroll or I have a payroll question?

When there are issues with payroll, you can't wait days for a provider to respond. Ensure that your payroll solution provider gives your direct access to help.

With EBC you can rest assured knowing you have access to direct, certified payroll representatives to help you. It isn’t all about the solution. How committed is your current payroll service or provider to servicing your account?

What are the different employee payment options?

There are various options for paying employees from Full Service Direct Deposit to live check vouchers to PayCards, plus even 1099 Independent Contractor and Vendor Payments your payment options should be flexible and robust.

Final Thoughts on Choosing a Payroll Provider

Selecting a payroll provider can be a difficult and stressful task. Save yourself the trouble and find a payroll provider that meets the above requirements

To learn more EBC HCM is already helping countless businesses with their payroll processing, via our payroll solution or our payroll services, contact us today.